About Us
Precedo Healthcare Services
Established in 2008
Our History
Founded in 2008, Precedo Healthcare Services began as a healthcare and social care staffing agency with a mission to raise industry standards. Our founder, having worked in the sector for many years, saw the need for a more ethical, professional, and people-focused approach to recruitment – one that valued staff, ensured quality, and offered fair pricing. Since then, we’ve become a trusted staffing partner to the NHS, local authorities, and care providers across the UK.
In 2010, we became registered with the Care Quality Commission (CQC) and expanded our services to include direct care and support provision. We now deliver high-quality homecare, supported living, community outreach, and complex healthcare services, supporting individuals with a wide range of needs to live safely and independently.
Our Mission
To deliver safe and compassionate care that supports people to make their own choices and celebrates their individuality.
Our Vision
To become one of the UK’s most trusted providers – setting the standard for person-led care and support, and delivering outcomes that truly improve lives.
Our Core Values
We are guided by five core values that shape everything we do:
• Caring – We treat every person with empathy, kindness, and respect.
• Professional – We hold ourselves to the highest standards of competence, conduct, and reliability.
• Responsive – We listen, adapt, and act quickly to meet the changing needs of those we support.
• Respect – We honour the rights, dignity, and individuality of every person we work with.
• Integrity – We are honest, ethical, and accountable in all our actions.
We pride ourselves in our high levels of compliance. We conduct thorough pre-employment and ongoing employment checks and ensure that staff receive training in specialist areas and specific conditions, as well as mandatory training. We consistently achieve excellent results in external audits.
Our latest CQC inspection report can be found below
"To excel"
Precedo means ‘to excel’ in Latin — and that’s exactly what we aim to do. Our goal is to deliver exceptional care and staffing services that improve lives, support our clients, and create meaningful employment opportunities for dedicated healthcare and social care professionals. We’re committed to maintaining our strong reputation by offering person-focused, high-quality services at competitive rates – always with compassion, professionalism, and integrity.
How long does it take to register and become compliant?
It takes minutes to start your registration on our website or via the phone with a member of our team.
https://precedohealthcare.co.uk/#register_and_featured_jobs
We ensure that the joining process is as easy as possible. The speed of the process will depend on how quickly you can provide the information that we need and how long it takes for your DBS and references checks to be returned to us. Most staff are ready to work within two weeks of their registration appointment and it can be as soon as 48 hours.
With a dedicated compliance team, we review all documents on the same day that we receive them, in order to get you ready for work as quickly as possible.
The registration process exists to safeguard and protect our staff, clients and service users. As an approved supplied to NHS trusts, we abide by all framework regulations.
What essential training do you provide?
We provide an extensive list of mandatory, optional and client/condition specific e-learning and classroom based training.
For further details visit: https://precedohealthcare.co.uk/training/
What type of work opportunities do you offer?
We work with over 100 healthcare and social care client organisations; as well as delivering our own home care and continuing healthcare services, so we are always looking for dedicated staff to join our workforce.
Our latest jobs can be viewed and applied for here: https://precedohealthcare.co.uk/jobs/
If you can’t find exactly what you’re looking for please upload your details and CV to https://precedohealthcare.co.uk/#register_and_featured_jobs and we’ll be in touch, or call our HR department on 01246 299700 who will be happy to discuss our current opportunities.
What working hours are available?
We offer work to match your availability – whether you prefer to work weekends, evenings, mornings, afternoons or long days. On a full time, part time basis or casual basis. We always have a variety of opportunities for you to consider.
What are the benefits of working for Precedo Healthcare Services?
For a full list of the benefits of joining our company, visit: https://precedohealthcare.co.uk/care-agency/
How often will I be paid?
Our staff are paid on a weekly basis, every Friday. Any changes to the regular payment day due to Bank Holidays will be communicated to you well in advance.
How much will I be paid?
Our rates of pay vary depending on the client location, environment, complexity of work and type of shift that you are undertaking. You will be notified of the rate of pay for each assignment at the time of offer, before you accept. The vast majority of our work opportunities are paid well above National Living Wage.
What payment methods can I choose from?
PAYE – This is the most common payment method. You’ll be paid via Precedo Healthcare Services directly each week. All necessary deductions will be made at source, meaning everything that arrives in your nominated account is yours to keep.
Umbrella – This method involves an agreement with a 3rd party supplier. Precedo Healthcare Services will pay the umbrella company the gross amount, from here the umbrella company is responsible for making the necessary deductions and paying you into your nominated account. Umbrella companies usually take a small fee for each timesheet processed.
How do I submit my timesheet(s)?
Copies of your completed and signed timesheet(s) must be submitted to us before 10am each Monday, for the work that you completed in the week prior.
They can be sent to us via email, post, or delivered in person to your branch.
If you are running low on timesheets, please contact your local office who will arrange for more to be delivered to you.
If you have run out of timesheets or you have forgotten to take a timesheet to your assignment, you can download and print one here: https://precedohealthcare.co.uk/app/uploads/precedo_0197_timesheets_A4-Dronfield.pdf
Will I be paid for my breaks?
Whether or not you will be paid for your breaks will depend on the client/s you are working with and the nature of work that you will be undertaking. You will be notified of the break policy for each assignment at the time of offer, before you accept.
What is IR35 and how does it affect me?
IR35 is a set of tax laws which are designed to ensure all workers in the public and most private sectors are paying the correct amount of tax and National Insurance Contributions (NIC). There are a series of tests used by clients, to determine the employment status of contractors working through limited companies/personal service companies (PSCs).
IR35 legislation does not apply to staff paid via PAYE.
For more information on IR35 legislation visit: https://www.gov.uk/guidance/understanding-off-payroll-working-ir35
How does the Recommend a Friend Scheme work?
We know that our staff are highly skilled, dedicated and focused on delivering the best care possible. That’s why we love to hear from you about other people just like you; and when you introduce your friends and colleagues to Precedo Healthcare Services, we want to say thank you with a great reward.
- £200 in Love2shop high street vouchers for each Nurse
- £50 in Love2shop vouchers for each Care Assistant or Support Worker
With no limit to the number of referrals you can make, the more people you refer to us the more rewards you can earn.
Once you have obtained permission from your friend or family member to provide their personal information, email hr@precedohealthcare.co.uk with your name and the name of the person you are referring, along with their contact details.
How do I make a complaint or give feedback?
To ensure that the service we provide matches our customers’ and workers’ needs and expectations, we welcome all complaints, comments and suggestions.
We strive to respond in writing fifteen (15) working days of a complaint being raised with the details of our findings, actions taken, lessons learned and outcomes/proposals to resolve or satisfy the complaint or feedback.
Emergency complaints can be logged by calling your local office number 24 hours a day, 7 days a week. Non-emergency complaints should be submitted during normal workings hours to your local office or our Human Resources department – hr@precedohealthcare.co.uk / 01246 299700
For a full copy of our Complaints, Comments and Suggestions Policy please contact your local office or our HR department. This policy is available in standard and easy to read formats.
How does Precedo Healthcare Services store or use my details?
For full details, please view our Privacy Policy here: https://precedohealthcare.co.uk/privacy-notice/
How do I request to be removed from your database?
If you would like to be removed from our database, please email hr@precedohealthcare.co.uk. In most cases we will deal with your request on the same day and at the latest within 7 working days of your request.